🏴 Known Issues
Client freeze, when switching between mysite and globalsite if doclist is sorted and paging is used
Description
Internal: see TFS [#40038]
If an folder is selected, which have paging enabled and is sorted by any column, and then the user switches to the mysite or the globalsite it can happend that the client freezes and stops working!
Workaround
Internal: see TFS [#40038]
If the Client was freezed, restart it!
Try to avoid switching between my and global site when paging is enabled on the currently selected folder. Select a different folder first (which does not have paging enabled) and then change the site.
inPoint.SetupCommon: installation is not working if "service pw" contains special characters
Internal: see OTRS [2020081301000038]
Description
Internal: see TFS [#42012]
The characters ";" and ":" cannot be used for the service password.
Workaround
Internal: see TFS [#42012]
Please install the setup with an empty service user-password and change the password manually after the installation has finished successful.
Unpin inPoint folders from windows explorer "Quick access" is not possible
Internal: see OTRS [2019102901000033]
Description
Internal: see TFS [#49496]
If any inPoint folder is D&D into the windows "Quick access", it is automatically pinned.
Then this folder cannot be unpinned, because the contextmenu entry for "Unpin from Quick access" is missing on all virtual inPoint folders.
This is a Windows Bug, because this happens also for some other applications!
Workaround
Internal: see TFS [#49496]
- Add any windows explorer folder to the pinned "Quick access".
- Select "Quick access"
- On the right side: "Frequent folders", hold down CTRL and select all inPoint folders and this one additionally added windows folder
- Right click on the windows folder and select "Unpin from Quick access"
All selected inPoint folders are "unpinned"
AD sync: Inconsistency may occur between the inPoint user name and the AD user name, because of local security authority (LSA) cache update delay in Windows
Description
Internal: see TFS [#53804]
When the user name has been changed on a domain controller, the AD synchronization is not recognizing this change immediately.
The cache entries do time out, however chances are that recurring queries by applications keep the existing cache entry alive for the maximum lifetime of the cache entry.
In this scenario, the AD synchronization may return the old user name instead of the new user name.
The local security authority (LSA) caches the mapping between the SID and the user name in a local cache on the domain member computer. The cached user name isn't synchronized with domain controllers. The LSA on the domain member computer first queries the local SID cache. If an existing mapping is already in the local SID cache, the LSA returns the cached user name information instead of querying the domain controllers. This behavior is by design and is intended to improve performance.
Workaround
Internal: see TFS [#53804]
Fresh install/inPoint.Admin: inPoint.CoreAlive check fails
Description
Internal: see TFS [#59674]
On a fresh install with the wizard inPoint.Admin is installed but not working because it requires also inPoint.Identity and inPoint.Core.
So you have to install inPoint.Core inPoint.Identity.Server (and maybe also inPoint.Client) as well.
When you execute inPoint.Admin after installing you get an error that AdminAPI is not working.
This is because the services (Admin/Core/Identity) have to be restarted after re-configuring for identity. To solve this a new wizard wich has Core and Identity also included is needed (and starts up the services after the configuration in the correct order)
This is because the services (Admin/Core/Identity) have to be restarted after re-configuring for identity. To solve this a new wizard wich has Core and Identity also included is needed (and starts up the services after the configuration in the correct order)
Workaround
Internal: see TFS [#59674]
Restart the inPoint.Admin, inPoint.Core and inPoint.Identiy services after all of them has been installed and configured before starting the inPoint.Admin application.
Upgrade from 2023.1.1: Kibana URL is not working
Description
Internal: see TFS [#66430]
After an upgrade from 2023.1.1 it can be that the Kibana URL is not working because of the following error message:
Action failed with 'security_exception: [security_exception] Reason: current license is non-compliant for [security]'
Action failed with 'security_exception: [security_exception] Reason: current license is non-compliant for [security]'
Workaround
Internal: see TFS [#66430]
Add "xpack.security.enabled: false" manually to "C:\Program Files\Elastic\ElasticSearch\7.17.8\config\elasticsearch.yml" and restart the Elastic/Elastic-Kibana services
2023.3.0 RC: It is not possible to move a folder containing a deleted sub-folder even if the deleted sub-folder would not be too deep after moving it to the target folder
Description
Internal: see TFS [#67869]
It is not possible to move a folder containing a deleted sub-folder in 2023.3.0 RC even if the deleted sub-folder would not be too deep after moving to the target folder.
The deleted sub-folder will be listed in the "Deleted" tab of the popup window showing the details of the move failure.
Workaround
Internal: see TFS [#67869]
Wait for the 2023.3.1 final release.
The Global Site Storage Options (Retention and Scheme) are not working for shares
Description
If a global site is accessed via a share the storage options (retention and scheme) are not applied when creating or changing documents.
Internal: see TFS [#69264]
Workaround
Internal: see TFS [#69264]
No workaround! Fixed in 2024.1